In 2020, Lead Consultants managed the refurbishment of UnitingCare Queensland’s Chermside offices, providing Project and Defect Management services for extensive external upgrades to the property and common areas. The refurbishment included the removal and installation of external lighting, replacing and repairing flooring to ensure coherency and safety, as well as updating the existing garden features. Hosting a variety of stakeholders from this site, Lead Consultants emphasised the significance of comprehensive construction and traffic management while managing the threats of COVID-19 to successfully deliver this project on time and under budget.